FREQUENTLY ASKED QUESTIONS ?

Can I wear in a ponytail?

Yes this unit is a lace front in can be worn in a high or low ponytail.

What type of lace is used?

This wig is made with the best quality french lace, and swiss lace

the lace will meet my skin?

we offer two kinds of lace color, transparent and brown color.

if you order custom order, we may offer a lace color match your skin if your skin color is special.

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What type of hair is used?

This unit is made of INDIAN remy hair.  Other texture are available through special order. We carry yaki, indian , Chinese remy  for custom order

Can I color the unit?

yes, you may dyed it , but pls let hair stylist to do it . We recommend you do not try to color the unit by yourself unless you are professional .  It is best to order the color you are desire.

Can I purchase a custom unit?

Yes custom orders take 3 week to complete.

Is the hair versatile?

Yes.It can be roller set,or  flat ironed

How do I make a claim?
If you paid by PayPal, we will maintain your records. If you paid by another method, please submit your email address, eBay id, method of payment with your claim.   ALL CLAIMS FOR NON DELIVERY MUST BE MADE WITHIN 30 DAYS OF THE DATE YOU WERE NOTIFIED THAT YOUR SHIPMENT WAS SENT.

What about Duty for OUT OF USA shipment?

we will declare merchandise  as gift or wig sample  and put value less than usd10 on invoice.  which will let receiver donot pay duty . but we will not offer insurance for delivery. If need , we will declear real value to custom . this will cause extra duty.so, any request for declare to custom must be forward before shippment.

can you accept other payment way except of paypal.
yes, we also accept west union,  money booker as payment.  pls contact with me
at hair.owen@gmail.com .

do you have any glue or adhesive  for wigs ?
sorry , we donot have this. because our custom donot allow to send any
liquid thing by air or express agent.