FREQUENTLY ASKED
QUESTIONS ?
Can I wear in a ponytail?
Yes this unit is a lace front in
can be worn in a high or low ponytail.
What type of lace is
used?
This wig is made with the best quality french
lace, and swiss lace
the lace will meet my skin?
we offer two kinds of lace color, transparent
and brown color.
if you order custom order, we may offer a
lace color match your skin if your skin color is special.
What type of hair is
used?
This unit is made of INDIAN remy
hair. Other texture are available through special order.
We carry yaki, indian , Chinese remy for custom
order
Can I color the unit?
yes, you may dyed it , but pls let hair
stylist to do it . We recommend you do not try to color the
unit by yourself unless you are professional . It is
best to order the color you are desire.
Can I purchase a custom
unit?
Yes custom orders take 3 week to
complete.
Is the hair versatile?
Yes.It can be roller set,or flat
ironed
How do I
make a claim?
If you paid by PayPal, we will maintain your
records. If you paid by another method, please submit your
email address, eBay id, method of payment with your
claim. ALL CLAIMS FOR NON DELIVERY MUST BE MADE
WITHIN 30 DAYS OF THE DATE YOU WERE NOTIFIED THAT
YOUR SHIPMENT WAS SENT.
What about Duty for OUT OF USA shipment?
we will declare merchandise as gift or
wig sample and put value less than usd10 on
invoice. which will let receiver donot pay duty . but we
will not offer insurance for delivery. If need , we will
declear real value to custom . this will cause extra duty.so,
any request for declare to custom must be forward before
shippment.
can you accept other payment way except of
paypal.
yes, we also accept west
union, money booker as payment. pls contact with
me
at hair.owen@gmail.com .
do you have any glue or
adhesive for wigs ?
sorry , we donot
have this. because our custom donot allow to send any
liquid thing by air or express agent.
pls visit my shop :
www.vimagehair.com for learn other items.